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Observability Platform User Guide

This guide explains the current Observability Platform and the separate discovery of a future solution. Existing users can find guidance for the current service below; teams across the Ministry of Justice can also contribute to discovery.

Current platform

The existing Observability Platform is hosted on Modernisation Platform and uses Amazon Managed Grafana. It helps onboarded teams visualise application logs and metrics, create dashboards, and configure alerts.

The current offering is intended to be retired in the future. No retirement date or migration timetable is announced here, and discovery does not mean the current service has closed.

Getting started with the current platform

Onboarding to the current service is by invitation only. The following guidance applies to the existing platform, not a new discovery service.

New platform discovery

We are in discovery to understand how teams across Modernisation Platform, Cloud Platform, and other Ministry of Justice environments currently approach observability. We want to understand what works, where teams encounter difficulties, and what a future solution should support.

Discovery is not an announcement of a selected product or an available replacement service.

Getting Help

You can contact us on Slack via #ask-observability-platform.

This page was last reviewed on 1 October 2026. It needs to be reviewed again on 1 January 2027 by the page owner #observability-platform .